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The retail industry has undergone several major transformations, challenges, and disruptions during the past 20 years. Several external factors shaped this transformation such as macroeconomic conditions, demographic changes, evolutions in consumer behavior and the democratization of new technologies.

The pandemic added fuel to the fire. How to manage your business during the post-pandemic time?


How to stay competitive in this rapidly changing world? "Unified Customer Experience & Management" is the answer.


You are welcomed to join us to explore the next level of retail.

Speakers

Charles Han

Director,Consumer Goods and Retail Industry of BearingPoint

Fiona Jin

Manager, Customer & Growth Service Line at BearingPoint

More about our speakers

Location

CCI FRANCE CHINE Shanghai Office
2/F Mayfair Tower, 83 Fu Min Road, Shanghai 200040, P.R.C
shanghai, China

See route

Contact us

For additional event or venue information, please send an email to kaylana.wang@bearingpoint.com

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